Journal of Tourism Economics and Policy
Vol. 6 No. 2 (2026): Journal of Tourism Economics and Policy (April – June 2026) - In Press

Determinant of Employee Performance in Banking Industry

I Gusti Ngurah Agung Yudisthi Surya Dananjaya (Universitas Warmadewa)
I Gusti Ayu Sugiati (Warmadewa University, Indonesia)
Ni Wayan Sitiari (Warmadewa University, Indonesia)



Article Info

Publish Date
30 Apr 2026

Abstract

This study investigated how employee engagement and organizational culture impact employee performance through organizational commitment. The study took place in Tabanan Regency and included workers from ten credit unions. The study included 338 BPR employees in its population. A sample size of 183 employees was established using the proportional sampling method. Validity and reliability tests were conducted on 30 participants not representative of the population for instrument evaluation. SEM-PLS was utilized to conduct hypothesis testing. The analysis findings demonstrate that employee engagement has a positive but insignificant impact on employee performance. Involvement in work positively impacts organizational commitment in a significant way. The impact of organizational culture on employee performance and commitment is positive and substantial. Employee performance is positively and significantly impacted by organizational commitment. The findings from the mediation analysis demonstrate that organizational commitment plays a mediating role in the relationship between work involvement, organizational culture, and employee performance.

Copyrights © 2026






Journal Info

Abbrev

jtep

Publisher

Subject

Economics, Econometrics & Finance Public Health Social Sciences

Description

The Journal of Tourism Economics and Policy is published biannually and published in March and November. JTEP also uses the LOCKSS system to ensure a secure and permanent archive for the journal. Concerned with the complex interactions between development and the environment, its purpose is to seek ...