RISK : Jurnal Riset Bisnis dan Ekonomi
Vol. 7 No. 1 (2026): Mei 2026

Communicative Change Management: The Strategic Power of Language in Driving Workplace Productivity

Pratiwi, Elok Cahyaning (Unknown)
Suryo Negoro, Anis Sirojuddin (Unknown)
Murzrifah, Risa Amalia (Unknown)
Al Hakim, Yusuf Rahman (Unknown)



Article Info

Publish Date
19 May 2026

Abstract

The high failure rate of organizational change initiatives, despite adequate strategies and technologies, indicates that language as a mechanism for constructing the meaning of change is still frequently overlooked in change management practice. This study aims to develop a language-based conceptual model of communicative change and explain how managerial language shapes sensemaking processes and influences workplace productivity during organizational change. The study uses a qualitative approach with a Constructivist Grounded Theory design within an interpretive-constructivist paradigm. The research context focuses on organizations undergoing or recently experiencing change, with leaders, managers, and affected employees selected through theoretical sampling. Data were collected through in-depth semi-structured interviews, participant observation, and analysis of organizational documents, and then analyzed iteratively using initial coding, focused coding, and theoretical coding with the constant comparative method. The findings produced a core category, namely language-mediated sensemaking in organizational change, with four major themes: framing language and perception of change, emotional resonance of managerial narratives, language-driven alignment and resistance, and discursive pathways to productivity. The process model shows a flow from language framing, meaning construction, and affective responses to action alignment and productivity. This study enriches language-based change management theory and offers practical guidance for leaders to design change communication that is clearer, more contextual, and sensitive to productivity.          

Copyrights © 2026






Journal Info

Abbrev

risk

Publisher

Subject

Decision Sciences, Operations Research & Management Economics, Econometrics & Finance

Description

RISK : Jurnal riset bisnis dan ekonomi adalah publikasi akademik yang fokus pada penelitian ilmiah di bidang ekonomi dan bisnis. Jurnal ini bertujuan untuk menyajikan temuan penelitian terbaru, analisis, dan pemahaman mendalam tentang berbagai aspek ekonomi dan bisnis. Jurnal ini mencakup berbagai ...