Journal of Social Research
Vol. 5 No. 5 (2026): Journal of Social Research

The Effect of Work Environment and Competencies on Employee Performance at the Class III Port Administration Office in Barus, Central Tapanuli

Chairul Chairul (Universitas Terbuka)
Anita Maharani (Universitas Terbuka)
Heriani Heriani (Universitas Terbuka)



Article Info

Publish Date
24 Apr 2026

Abstract

This study examines the influence of work environment and employee competence on employee performance at the Class III Port Administration Office in Barus, Central Tapanuli. The research is motivated by the declining performance of employees, as indicated by low service satisfaction among port users, which highlights the importance of improving organizational factors that support employee productivity. The objective of this study is to analyze both the partial and simultaneous effects of work environment and competence on employee performance. A quantitative associative approach with an explanatory design was employed, involving 32 employees selected using total sampling. Data were collected through questionnaires and interviews and analyzed using multiple linear regression with SPSS. The results show that competence (? = 0.401; t = 5.405; p < 0.05) and work environment (? = 0.328; t = 4.220; p < 0.05) have a positive and significant effect on employee performance. Simultaneously, both variables significantly influence performance (F = 31.247; p < 0.05) with a coefficient of determination (R²) of 0.679, indicating that 67.9% of performance variation is explained by the model. The study concludes that improving employee competence and creating a conducive work environment are essential strategies to enhance employee performance and service quality

Copyrights © 2026






Journal Info

Abbrev

ijsr

Publisher

Subject

Humanities Computer Science & IT Economics, Econometrics & Finance Education Social Sciences

Description

The Journal of Social Research is a double blind peer-reviewed academic journal and open access to social and scientific fields. The journal is published monthly by International Journal Labs. The Journal of Social Research provides a means for sustained discussion of relevant issues that fall ...