JURNAL MANAJEMEN MOTIVASI
Vol 21 No 2 (2025): Jurnal Manajemen Motivasi

Analyzing the Impact of E-Health Implementation on Service Quality through Technology Literacy at Bangkingan Community Health Center: A Structural Equation Modeling Approach

Rachmawati, Tri Indah (Unknown)
Ronny, Ronny (Unknown)
Setia, Shinta (Unknown)

Article Info

Publish Date
13 Aug 2025

Abstract

This study analyzes the effect of e-health implementation on service quality mediated by technology literacy at Bangkingan Public Health Center using Structural Equation Modeling (SEM). The results show that e-health adoption has a significant positive impact on technology literacy and service quality, with technology literacy partially mediating the relationship. These findings highlight the need for improved training and digital infrastructure to enhance responsiveness and empathy in healthcare services, supporting sustainable e-health implementation in primary care.

Copyrights © 2025




Citation Download
RIS
EndNote, Reference Manager, ProCite
BibTex
Latex, Jabref
Original Source
Download Original
Google Scholar
Check in Google Scholar
Journal Info
JURNAL MANAJEMEN MOTIVASI
Website

Abbrev

jm_motivasi

Publisher

Universitas Muhammadiyah Pontianak

Subject

Decision Sciences, Operations Research & Management Economics, Econometrics & Finance

Description

Jurnal Manajemen Motivasi (JMM) adalah Jurnal Ilmiah Fakultas Ekonomi dan Bisnis Universitas Muhammadiyah Pontianak yang diterbitkan secara berkala 2 (dua) kali dalam satu tahun (Juni dan Oktober) sebagai sarana untuk menyebarluaskan hasil penelitian dan ilmu pengetahuan di bidang ilmu manajemen ...