Journal Informatic, Education and Management (JIEM)
Vol 8 No 2 (2026): AUGUST

TURNING EXPOSURE INTO STREAMS: THE ROLE OF COLDPLAY’S BRAND AWARENESS MEDIATING THE IMPACT OF SOCIAL MEDIA ON LISTENING INTENTIONS

Alan Iksan Ilyasa (Universitas Negeri Surabaya)
Muhammad Fajar Wahyudi Rahman (Universitas Negeri Surabaya)



Article Info

Publish Date
08 Jun 2026

Abstract

This study examines the role of brand awareness in mediating the effect of social media music exposure on listening intention by positioning the band Coldplay as a human brand based on the Stimulus-Organism-Response (SOR) model. Employing a quantitative approach, data from 215 active social media users who are university students in Surabaya were analyzed using the Partial Least Squares Structural Equation Modeling (PLS-SEM) method. The research results confirmed all hypotheses: (1) social media music exposure has a positive and significant effect on listening intention; (2) social media music exposure has a positive and significant effect on brand awareness; (3) brand awareness has a positive and significant effect on listening intention; and (4) brand awareness successfully mediates the effect of social media music exposure on listening intention. These findings assert that background audio exposure in social media content serves as a crucial cognitive bridge, indicating that music marketing strategies need to optimize these platforms to transform passive users into active listeners.

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Journal Info

Abbrev

jiem

Publisher

Subject

Computer Science & IT Decision Sciences, Operations Research & Management Education Languange, Linguistic, Communication & Media Other

Description

Perkembangan ilmu pengetahuan terkait dengan teknologi, informasi dan komunikasi baik secara teoritis maupun empiris terbukti sudah memberikan dampak positif bagi berbagai sisi kehidupan masyarakat. Perkembangan ilmu Bidang Teknologi Informasi Dan Komunikasi sudah banyak memberikan manfaat bagi ...