JESS (Journal of Education on Social Science)
Vol 8 No 3 (2024): Measuring Government Performance

Determinant Of Mental and Administrative Reform In Public Sector

Syamsir Syamsir (Universitas Negeri Padang)
Jumiati Jumiati (Universitas Negeri Padang)



Article Info

Publish Date
30 May 2026

Abstract

For the world of government practice today, good mental attitude and administraive were most important to apply. Therefore, this paper was dedicated to the greater purpose of how to realize a good mental attitude and administrative among civil servants as the main target in bureaucratic reform policies in Indonesia; focusing on exploring the quality level of the mental attitude and adminsitrative aspects of civil servants in various government agencies and identifying various factors that influence mental attitudes. This paper also investigated how much influence of these various variables on the mental attitude and administrative aspects of the civil servant. The study was conducted with an associative descriptive and analytical approach. Data was collected through questionnaires. In total, 266 responses were analyzed for all hypotheses using SPSS 26.0; imploring correlation and regression. The study found that work ethic was indeed positively related to apparatus mental attitudes. In the meantime, work discipline and work cooperation were also linked with mental attitudes of the apparatus. However, demographic aspects were not too correlated to mental attitudes. Organizational citizenship behaviour is positively associated with workplace spirituality, and employee performance. Mediation analysis indicated that organizational citizenship behaviour significantly enhances the relationship of workplace spirituality and employee performance. Moderation analysis suggested that employee’s emotional intelligence significantly boosts employee performance. This study employed a unique approach and provides exclusive findings regarding Indonesian public sector reform.For the world of government practice today, good mental attitude and administraive were most important to apply. Therefore, this paper was dedicated to the greater purpose of how to realize a good mental attitude and administrative among civil servants as the main target in bureaucratic reform policies in Indonesia; focusing on exploring the quality level of the mental attitude and adminsitrative aspects of civil servants in various government agencies and identifying various factors that influence mental attitudes. This paper also investigated how much influence of these various variables on the mental attitude and administrative aspects of the civil servant. The study was conducted with an associative descriptive and analytical approach. Data was collected through questionnaires. In total, 266 responses were analyzed for all hypotheses using SPSS 26.0; imploring correlation and regression. The study found that work ethic was indeed positively related to apparatus mental attitudes. In the meantime, work discipline and work cooperation were also linked with mental attitudes of the apparatus. However, demographic aspects were not too correlated to mental attitudes. Organizational citizenship behaviour is positively associated with workplace spirituality, and employee performance. Mediation analysis indicated that organizational citizenship behaviour significantly enhances the relationship of workplace spirituality and employee performance. Moderation analysis suggested that employee’s emotional intelligence significantly boosts employee performance. This study employed a unique approach and provides exclusive findings regarding Indonesian public sector reform.

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Journal Info

Abbrev

JESS

Publisher

Subject

Humanities Education Environmental Science Law, Crime, Criminology & Criminal Justice Social Sciences

Description

Journal of Education on Social Science (JESS) ISSN: 2622-0741 (Print), ISSN 2550-0147 (Electronic) is a peer-reviewed journal and published biannually (twice in a year): April and October by the Faculty of Social Science, Universitas Negeri Padang, Indonesia. The journal aims to publish research and ...