Journal of Marketing Management and Innovative Business Review
Vol. 4 No. 1 (2026): Mariobre, June 2026 (ISSN : 3031-4208)

Linking Human Resource Management to Pharmaceutical Supply Chain Performance: A Case Study of Drug Distribution in Remote Public Health Systems

Tien Trifeni (Universitas Kristen Indonesia Paulus)
Kristian Hoegh Pride Lambe (Universitas Kristen Indonesia Paulus)
Agustinus Agustinus (Universitas Kristen Indonesia Paulus)
Putri Tianda Lambe (Universitas Indonesia)



Article Info

Publish Date
10 Jun 2026

Abstract

This study aims to analyze the role of human resource management (HRM) in supporting the effectiveness of drug distribution at the Pharmaceutical Warehouse of the P2KB Health Office in Central Papua Province. A qualitative approach with a case study design was employed. Data were collected through in-depth interviews, observations, and document analysis involving seven key informants, and analyzed using thematic analysis with source and method triangulation. The findings reveal that HRM practices have been implemented functionally but remain suboptimal, particularly in terms of workforce adequacy, workload distribution, and continuous competency development. Human resource competencies and experience contribute significantly to stock accuracy and timely drug distribution. However, geographical constraints, limited infrastructure, and an underdeveloped performance evaluation system hinder the consistency of distribution effectiveness. This study recommends strengthening competency-based HR planning, enhancing technical training in pharmaceutical logistics, and developing a more structured performance evaluation and motivation system to improve drug distribution performance, especially in geographically challenging regions.

Copyrights © 2026






Journal Info

Abbrev

mariobre

Publisher

Subject

Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Social Sciences

Description

MARIOBRE or Journal of Marketing Management and Innovative Business Review is a journal published twice a year in June and December, by the Master of Management Study Program, Universitas Kristen Indonesia Paulus, Indonesia. ISSN Number: 3031-4208. This journal aims to discuss current issues and ...