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Linking Human Resource Management to Pharmaceutical Supply Chain Performance: A Case Study of Drug Distribution in Remote Public Health Systems Tien Trifeni; Kristian Hoegh Pride Lambe; Agustinus Agustinus; Putri Tianda Lambe
Journal of Marketing Management and Innovative Business Review Vol. 4 No. 1 (2026): Mariobre, June 2026 (ISSN : 3031-4208)
Publisher : Management Study Program, Universitas Kristen Indonesia Paulus

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63416/mrb.v4i1.465

Abstract

This study aims to analyze the role of human resource management (HRM) in supporting the effectiveness of drug distribution at the Pharmaceutical Warehouse of the P2KB Health Office in Central Papua Province. A qualitative approach with a case study design was employed. Data were collected through in-depth interviews, observations, and document analysis involving seven key informants, and analyzed using thematic analysis with source and method triangulation. The findings reveal that HRM practices have been implemented functionally but remain suboptimal, particularly in terms of workforce adequacy, workload distribution, and continuous competency development. Human resource competencies and experience contribute significantly to stock accuracy and timely drug distribution. However, geographical constraints, limited infrastructure, and an underdeveloped performance evaluation system hinder the consistency of distribution effectiveness. This study recommends strengthening competency-based HR planning, enhancing technical training in pharmaceutical logistics, and developing a more structured performance evaluation and motivation system to improve drug distribution performance, especially in geographically challenging regions.
A Phenomenological Exploration of Employee Performance Enhancement Policies at the Department of Manpower and Transmigration of North Toraja Veronika Lempang; Kristian Hoegh Pride Lambe; Yoel Pasae
Journal of Marketing Management and Innovative Business Review Vol. 3 No. 2 (2025): Vol. 3 No. 2 (2025): Mariobre, December 2025 (e-ISSN: 3031-4208)
Publisher : Management Study Program, Universitas Kristen Indonesia Paulus

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63416/mrb.v3i2.381

Abstract

This study aims to explore employees’ experiences in responding to performance improvement policies at the Department of Manpower and Transmigration in North Toraja Regency. Utilizing a qualitative phenomenological approach, data were collected through in-depth interviews with five purposively selected participants. The findings reveal that understanding of performance-related policies remains uneven among employees; workplace facilities are inadequate in several units, and the reward–punishment system lacks consistent implementation. Furthermore, the current leadership style is perceived as open but not fully participatory, and disparities in work environments across divisions contribute to diminished motivation. Key driving factors of performance include intrinsic motivation, work commitment, and peer support, while inhibiting factors involve unclear performance targets, limited infrastructure, and ineffective interdepartmental communication. This study underscores the need for a contextual approach in performance policy formulation, equitable distribution of resources, and the development of participative leadership practices to foster a fair and productive organizational culture.
A Contextual Analysis of Human Resource Development for Promoting Public Welfare in the Digital Transformation Era: The Case of Nabire Regency Carles Napan; Baharuddin; Kristian Hoegh Pride Lambe
Journal of Marketing Management and Innovative Business Review Vol. 3 No. 2 (2025): Vol. 3 No. 2 (2025): Mariobre, December 2025 (e-ISSN: 3031-4208)
Publisher : Management Study Program, Universitas Kristen Indonesia Paulus

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63416/mrb.v3i2.386

Abstract

This study aims to examine the contextual development of human resources (HR) in supporting public welfare during the era of digital transformation in Nabire Regency. Employing a qualitative-descriptive approach, data were collected through in-depth interviews, field observations, and document analysis involving stakeholders from government, education, and public communication sectors. The findings reveal that despite growing awareness of digitalization, key challenges persist, including limited digital literacy, inadequate technological infrastructure, and disparities in HR competencies. Contextual strategies—such as mobile training units, community-based outreach, and engagement of local leaders—have proven effective in reaching remote areas. The study underscores the need for inclusive policies and cross-sectoral collaboration to build a sustainable HR development ecosystem responsive to technological change. The research concludes that digital transformation can serve as a catalyst for public welfare if supported by competent and locally attuned human resources.