Ensiklopedia of Journal
Vol 8, No 9 (2026): Vol. 8 No. 9 Juni 2026

TANGGUNG JAWAB ALGORITMIK PLATFORM DIGITAL ATAS KERUGIAN KONSUMEN: PERBANDINGAN MODEL UNI EROPA DAN INDONESIA

Bisma Putra Pratama (Fakultas Hukum, Universitas Ekasakti)
Susanti Sembiring (Fakultas Hukum, Universitas Ekasakti)
Tuti Kelana Sembiring (Fakultas Hukum, Universitas Ekasakti)



Article Info

Publish Date
04 Jun 2026

Abstract

AI-driven digital markets transform the legal relationship between platforms and consumers because harm no longer arises only from misleading information, defective products, unfair terms, or contractual breaches, but also from algorithmic systems that shape recommendations, prices, profiling, product visibility, and automated decisions. This article examines digital platform liability for consumer harm through a comparative legal analysis of the European Union and Indonesia. Using normative legal research and a functional comparative method, it shows that the European Union has moved toward a risk-based model through the Artificial Intelligence Act, the Digital Services Act, the General Data Protection Regulation, and the Product Liability Directive. Indonesia, by contrast, still relies on fragmented regimes of consumer protection, electronic systems, electronic commerce, personal data protection, and ethical guidance on artificial intelligence. The article proposes a control-risk-harm nexus to connect platform control, algorithmic risk, and consumer harm. This model allocates responsibility proportionally through algorithmic risk assessment, meaningful transparency, rights to explanation and objection, algorithmic audits, limited reversal of the burden of proof, and effective consumer redress.Keywords: digital platform, consumer harm, artificial intelligence, algorithmic liability, comparative law

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Journal Info

Abbrev

ensiklopedia

Publisher

Subject

Arts Humanities Computer Science & IT Law, Crime, Criminology & Criminal Justice Social Sciences

Description

Ensiklopeda of Journal mendorong seluruh ahli hukum, sosial, politik, bahasa, dan ilmu pendidikan untuk turut berkontribusi melalui artikel dan/atau book review. Ensiklopeda of Journal terbit tiap 1 Kali per 3 bulan, dalam satu volume, yakni di bulan Januari, April, Juli, dan Oktober. Ensiklopeda of ...