Reforma: Jurnal Pendidikan dan Pembelajaran
Vol. 16 No. 1 (2026): Reforma: Jurnal Pendidikan dan Pembelajaran

Internal and External Factors Influencing Oral Communication Performance Among English Education Majors: A Qualitative Study in Indonesian Higher Education

Hariyanto (Universitas Islam Lamongan)
Chusnu Yuli Setyo (Universitas Islam Lamongan)
Husen (Universitas Islam Lamongan)
Ariel Sharon (Universitas Islam Lamongan)



Article Info

Publish Date
14 Jun 2026

Abstract

As a critical competency in second-language acquisition, English speaking proficiency is essential for effective communication. While frequently evaluated through oral presentations, many learners encounter significant obstacles that hinder their performance. Consequently, this study aims to identify the internal and external factors influencing the speaking performance of English Education majors within an Indonesian higher education context. Employing a qualitative descriptive approach, data were collected through questionnaires, classroom observations, and document analysis involving 13 second-semester English Education students at Universitas Islam Lamongan. The findings reveal that students' oral communication is hindered by intertwined internal and external variables. Internal factors comprise psychological barriers predominantly fear of errors, embarrassment, and low self-confidence—alongside linguistic challenges, including native language interference, limited vocabulary, and incorrect pronunciation. External factors encompass unsupportive classroom environments and limited English exposure outside formal settings. Participant feedback indicated that addressing these factors through structured pedagogical interventions, such as Vygotskian scaffolding, supportive classroom environments, and constructive feedback, significantly reduces anxiety and enhances overall speaking proficiency.

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Journal Info

Abbrev

reforma

Publisher

Subject

Education Languange, Linguistic, Communication & Media Other

Description

Reforma: Jurnal Pendidikan dan Pembelajaran is an international, peer-reviewed journal dedicated to promoting transformative and evidence-based innovations in education and learning. The journal provides a scholarly platform for disseminating cutting-edge research that bridges theory and practice, ...