Cakrawala : Management Science Journal
Vol. 3 No. 1 (2026): Cakrawala: Management Science Journal - Mei

The Effectiveness of E-Government Implementation in the Digital Transformation of Public Administration in 3T Regions

Suhelmi Helia (Sekolah Tinggi Ilmu Ekonomi KBP Padang)
Ogie Pryanka Adhelin (Universitas Indonesia)



Article Info

Publish Date
01 Jun 2026

Abstract

Digital transformation is a critical strategy for enhancing efficiency and accountability in public administration. However, e-Government implementation in Indonesia's disadvantaged, frontier, and outermost (3T) regions faces significant challenges, including limited infrastructure, low digital competence, and institutional constraints. This study analyzes the effect of e-Government on public administration effectiveness, focusing on ICT infrastructure, employee digital competence, organizational change management, and internal regulatory support. Using a quantitative approach, data were collected from 100 civil servants in the Mentawai Islands Regency via structured Likert-scale questionnaires and analyzed through multiple linear regression. Results show that all variables positively and significantly affect administrative effectiveness, both partially and simultaneously. ICT infrastructure improves service accessibility, digital competence optimizes system use, change management supports transformation readiness, and regulatory support ensures governance consistency. The study concludes that successful e-Government requires an integrated approach combining technological readiness, human capability, organizational adaptability, and supportive regulation, offering practical insights for policymakers in structurally constrained regions.

Copyrights © 2026






Journal Info

Abbrev

cakrawala

Publisher

Subject

Economics, Econometrics & Finance

Description

Cakrawala: Management Science Journal is a publication that contains scientific articles related to management science. This journal is used by researchers, academics, health practitioners, and students in accessing and sharing the latest knowledge and findings in the field of management science ...