Jejak digital: Jurnal Ilmiah Multidisiplin
Vol. 2 No. 4 (2026): JUNI-JULI

Pengaruh Konten Instagram @PSSI terhadap Pemenuhan Kebutuhan Informasi dan Kepuasan Followers

Akbar Faturrama Firgiawan (Universitas Islam Sultan Agung)
Akyas Dzakir Akrom (Universitas Islam Sultan Agung)
Trimanah Trimanah (Universitas Islam Sultan Agung)



Article Info

Publish Date
08 Jun 2026

Abstract

This study examines the influence of Instagram content from @pssi on followers' information needs fulfillment and satisfaction. The Instagram account @pssi, as the official communication medium of the Football Association of Indonesia (PSSI), plays an important role in delivering information related to national football. However, a large number of followers does not necessarily indicate that information needs are fulfilled. This research employed a quantitative approach using purposive sampling with 100 active followers as respondents. Data were collected through a Likert-scale questionnaire, then analyzed using validity tests, reliability tests, normality tests, simple linear regression, t-tests, and coefficient of determination. Results indicate that Instagram content from @pssi has a positive and significant influence on both followers' information needs fulfillment (R²=0.486, t=9.631, p<0.001) and followers' satisfaction (R²=0.429, t=8.582, p<0.001). Informative, consistent, interactive, and emotionally engaging content fulfills cognitive, affective, social integration, and entertainment needs.

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Journal Info

Abbrev

jejakdigital

Publisher

Subject

Economics, Econometrics & Finance Education Languange, Linguistic, Communication & Media Social Sciences Other

Description

Jurnal Ilmiah Multidisiplin adalah jurnal elektronik dan cetak Open Access Journal yang diterbitkan oleh Indo Publishing setiap 6 kali dalam setahun menyediakan forum untuk mempublikasikan artikel penelitian asli, artikel review dari kontributor, dan berita teknologi baru mencangkup multidisiplin ...