TUMATA: Journal of Arts and Cultural Management
Vol 4, No 1 (2026): June 2026

The Role of Social Media in Digital Marketing Strategy at PT Desain Sarana Intermatra Jakarta with the Peso Model

Zahda Ulfah Alifiani (Faculty of Fine Arts and Design, Indonesian Institute of the Arts Yogyakarta Parangtritis Street Km. 6,5, Glondong, Panggungharjo, Sewon, Bantul, Special Region of Yogyakarta – 55188)
Dian Ajeng Kirana (Faculty of Fine Arts and Design, Indonesian Institute of the Arts Yogyakarta Parangtritis Street Km. 6,5, Glondong, Panggungharjo, Sewon, Bantul, Special Region of Yogyakarta – 55188)



Article Info

Publish Date
10 Jun 2026

Abstract

PT Desain Sarana Intermatra, an interior design company based in Jakarta, has been trying to grow its business through digital marketing in recent years. The purpose of this study was to look at how businesses are using digital marketing strategies based on the PESO (Paid, Earned, Shared, and Owned) framework and find which areas need to be strengthened. The research process was carried out using a qualitative method, where data was collected through in-depth interviews with the company's internal parties. The data obtained was then analyzed by mapping digital marketing activities into each element of the PESO Model to see the level of utilization and integration. The results show that owned media (such as websites and digital portfolios) and shared media (such as active social media) are the main pillars of digital marketing. On the other hand, paid media (such as paid advertising) is still used unevenly and unmeasurably. The resources obtained (testimonials, reviews, and coverage) have also not been used effectively, especially to increase credibility and reach. To achieve synergy in marketing communication, the analysis shows that budgets for advertising must be allocated consistently, a review management system must be created, and a Paid–Shared–Owned–Earned system must be combined.

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Journal Info

Abbrev

TUMATA

Publisher

Subject

Arts Decision Sciences, Operations Research & Management Economics, Econometrics & Finance

Description

The journal aims to advance scholarly discourse and professional practice in the field of art management and related disciplines. It serves as a platform for the dissemination of original research and conceptual contributions that enhance theoretical understanding and practical applications in art ...