Jurnal Ecogen
Vol. 8 No. 4 (2025): Jurnal Ecogen

The Effect of Work Atmosphere and Job Training on Employee Retention: A Test of Multigroup Moderated Mediation Effect

Natasya Putri Salsabilla (UIN Maulana Malik Ibrahim Malang)
Vivin Maharani Ekowati (UIN Maulana Malik Ibrahim Malang)



Article Info

Publish Date
19 Dec 2025

Abstract

This research evaluates how the work atmosphere and job training influence employee retention in the restaurant sector in Malang City, with job satisfaction as a mediator and intrinsic motivation as a moderator. Adopting a quantitative explanatory design, the study employs the SEM-PLS analysis technique via SmartPLS 4. Primary data were gathered through questionnaires distributed to 149 employees chosen using a proportional stratified random sampling method. The findings indicate that the work atmosphere does not significantly affect employee retention, whereas job training does. Furthermore, job satisfaction serves as a mediator linking both work atmosphere and training to employee retention. Conversely, intrinsic motivation did not moderate the relationship between training and retention. Consequently, the study highlights the need to foster a supportive work environment, implement practical training, and boost job satisfaction to enhance staff retention in the restaurant service industry.

Copyrights © 2025






Journal Info

Abbrev

ecogen

Publisher

Subject

Description

Jurnal Ecogen is a peer-reviewed journal and scientific journal devoted to the publication of original papers published by Universitas Negeri Padang. Since 2018, this journal has become an open-access peer-reviewed online journal of economics and education studies published by Universitas Negeri ...