PIKSEL : Penelitian Ilmu Komputer Sistem Embedded and Logic
Vol. 14 No. 1 (2026): March 2026

User-Centered Development of a Trustworthy E-Voting Application for Student Elections

Jefri Marzal (Universitas Jambi)
Suwannit Chareen Chit (Universiti Utara Malaysia)
A. Zarkasi (Universitas Jambi)
Niken Rarasati (Universitas Jambi)



Article Info

Publish Date
31 Mar 2026

Abstract

Developing a secure and reliable remote electronic voting (e-voting) application presents critical challenges, particularly in ensuring system integrity, security, and user trust. This study focuses on designing and evaluating an e-voting system for student leader elections, with the objective of addressing the key factors that influence voter confidence. The development process followed structured phases: analysis, design, development, implementation, and evaluation. Key concerns, such as transparency, voter anonymity, prevention of duplicate voting (singularity), and result integrity, were addressed. A survey was conducted with 1,000 randomly selected students to assess their primary concerns and level of trust in the system. Results indicate that transparency, singularity, integrity, and anonymity are the most crucial requirements for an e-voting system. To enhance trust, efforts were made from the design phase through socialization, including educational campaigns, application demonstrations, and user training. Rigorous testing was conducted by internal developers and external stakeholders, followed by a public trial. Out of 3,527 survey respondents, 68.04% expressed trust in the application, deeming it “feasible” for adoption. However, areas such as transparency and feedback mechanisms require further improvement to fully address user concerns. This study contributes to the e-voting field by underscoring the importance of user involvement and extensive testing in developing a trustworthy system for student elections.

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Journal Info

Abbrev

piksel

Publisher

Subject

Computer Science & IT Decision Sciences, Operations Research & Management

Description

Jurnal PIKSEL diterbitkan oleh Universitas Islam 45 Bekasi untuk mewadahi hasil penelitian di bidang komputer dan informatika. Jurnal ini pertama kali diterbitkan pada tahun 2013 dengan masa terbit 2 kali dalam setahun yaitu pada bulan Januari dan September. Mulai tahun 2014, Jurnal PIKSEL mengalami ...