<![CDATA[This study aims to analyze the work discipline of government apparatus in improving the quality of public services in Karangjati Village, Semarang Regency. The research focuses on the level of work discipline, the factors influencing discipline, and its impact on public service quality. This study employs a qualitative approach with a descriptive method. Data were collected through in-depth interviews, observations, and documentation involving key informants, including the village head, administrative staff, and community members as service users. The data were analyzed using the interactive model of Miles, Huberman, and Saldaña, which consists of data reduction, data display, and conclusion drawing. The findings reveal that the work discipline of the apparatus is relatively good but not yet optimal, as indicated by inconsistencies in punctuality and task implementation. The factors influencing work discipline include work motivation, leadership, supervision, reward and punishment systems, and organizational culture. The quality of public services is also considered fairly good but still requires improvement, particularly in terms of service speed and responsiveness. The study concludes that work discipline has a strong relationship with public service quality, where improved discipline leads to better service outcomes. Therefore, strategic efforts are needed, including strengthening supervision, implementing consistent reward and punishment systems, and developing a disciplined and service-oriented organizational culture.]]>
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