Interdisciplinary Social Studies
Vol. 5 No. 3 (2026): Interdisciplinary Social Studies

The Influence of Work Discipline, Competence, and Job Satisfaction on The Performance of Retail Employees in Cirebon City

Oktaviani Ramadhani (Universitas Swadaya Gunung Jati)
Edy Hartono (Universitas Swadaya Gunung Jati)



Article Info

Publish Date
29 Jun 2026

Abstract

The development of the retail industry in Cirebon City, which is becoming increasingly competitive, requires companies to improve employee performance. However, there are still issues in the field related to productivity, discipline, and unstable work motivation, making performance management an important concern. This study aims to analyze the influence of work discipline (X1), competence (X2), and job satisfaction (X3) on the performance of retail employees (Y) in Cirebon City. The method used was a quantitative associative approach, with data collected through a Likert scale questionnaire. The population consists of around 120 retail employees, and the sample was set to 100 respondents (simple random sampling). The analysis was conducted using multiple linear regression (SPSS 31). The results showed that work discipline (B=0.507; t=4.972; Sig.<0.001), competence (B=0.410; t=3.418; Sig.<0.001), and job satisfaction (B=0.281; t=3.836; Sig.<0.001) had a positive and significant effect on employee performance. Simultaneously, the three variables had a significant effect (F=85.046; Sig.<0.001) with an Adjusted R Square of 0.718, meaning that 71.8% of the variation in performance could be explained by the model. In conclusion, the improvement of retail employee performance in Cirebon City can be optimized through strengthening work discipline, developing competencies, and increasing job satisfaction in an integrated manner.

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Journal Info

Abbrev

iss

Publisher

Subject

Environmental Science Languange, Linguistic, Communication & Media Public Health Social Sciences

Description

nterdisciplinary Social Studies (ISS) is an interdisciplinary publication of social studies and writing which publishes papers to international audiences of social researchers. ISS aims to provide a forum for scholarly understanding of social studies and plays an important role in promoting the ...