Jurnal Informatika Ekonomi Bisnis
Vol. 8, No. 2 (June 2026)

Influence of Conflict Management and Work Motivation on Nurse Performance

Joseph Christian Tjahjadi (Universitas Kristen Maranatha)
Kartika Imasari Tjiptodjojo (Universitas Kristen Maranatha)



Article Info

Publish Date
30 Jun 2026

Abstract

Nurse's work performance is one of the important indicators in assessing the quality and service standard in hospitals and clinics. Various studies state that conflict management and work motivation are factors that influence nurse's work performance in healthcare. This study aims to determine the effect of conflict management and work motivation on nurse's work performance at Clinic X, Bandung. This explanatory research uses a quantitative approach. The population and sample size consist of 34 nurses, taken using total sampling methods. Data was processed statistically using IBM SPSS application, which includes validity, reliability, normality, and heteroscedasticity tests. Hypothesis test was conducted using simple linear regression analysis. The results showed that conflict management did not have a significant effect on nurse's work performance. Work motivation, however, has a significant effect on nurse's work performance.

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Journal Info

Abbrev

infeb

Publisher

Subject

Economics, Econometrics & Finance

Description

Jurnal Informatika Ekonomi Bisnis adalah Jurnal Nasional, yang didedikasikan untuk publikasi hasil penelitian yang berkualitas dalam bidang Informatika Ekonomi dan Bisnis, namun tak terbatas secara implisit. Jurnal Informatika Ekonomi Bisnis menerbitkan artikel secara berkala 4 (empat) kali setahun ...