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All Journal Jurnal Informatika Ekonomi Bisnis Jurnal Informatika Ekonomi Bisnis
Joseph Christian Tjahjadi
Universitas Kristen Maranatha
Economics, Econometrics & Finance

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Influence of Conflict Management and Work Motivation on Nurse Performance Joseph Christian Tjahjadi; Kartika Imasari Tjiptodjojo
Jurnal Informatika Ekonomi Bisnis Vol. 8, No. 2 (June 2026)
Publisher : SAFE-Network

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37034/infeb.v8i2.1424

Abstract

Nurse's work performance is one of the important indicators in assessing the quality and service standard in hospitals and clinics. Various studies state that conflict management and work motivation are factors that influence nurse's work performance in healthcare. This study aims to determine the effect of conflict management and work motivation on nurse's work performance at Clinic X, Bandung. This explanatory research uses a quantitative approach. The population and sample size consist of 34 nurses, taken using total sampling methods. Data was processed statistically using IBM SPSS application, which includes validity, reliability, normality, and heteroscedasticity tests. Hypothesis test was conducted using simple linear regression analysis. The results showed that conflict management did not have a significant effect on nurse's work performance. Work motivation, however, has a significant effect on nurse's work performance.
Influence of Conflict Management and Work Motivation on Nurse Performance Joseph Christian Tjahjadi; Kartika Imasari Tjiptodjojo
Jurnal Informatika Ekonomi Bisnis Vol. 8, No. 2 (June 2026)
Publisher : SAFE-Network

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37034/infeb.v8i2.1424

Abstract

Nurse's work performance is one of the important indicators in assessing the quality and service standard in hospitals and clinics. Various studies state that conflict management and work motivation are factors that influence nurse's work performance in healthcare. This study aims to determine the effect of conflict management and work motivation on nurse's work performance at Clinic X, Bandung. This explanatory research uses a quantitative approach. The population and sample size consist of 34 nurses, taken using total sampling methods. Data was processed statistically using IBM SPSS application, which includes validity, reliability, normality, and heteroscedasticity tests. Hypothesis test was conducted using simple linear regression analysis. The results showed that conflict management did not have a significant effect on nurse's work performance. Work motivation, however, has a significant effect on nurse's work performance.
Co-Authors Kartika Imasari Tjiptodjojo