Journal of Innovative and Creativity
Vol. 6 No. 2 (2026)

Strategi Pemasaran Digital Dalam Meningkatkan Penjualan Umkm Seblak Cinderella Rawajaya

M. Rio Saputra (Universitas Islam Negeri Raden fatah Palembang)
Siti Lutfyah (Universitas Islam Negeri Raden Fatah, Palembang)
Deka Susanti (Universitas Islam Negeri Raden Fatah, Palembang)
Nuraini Nuraini (Universitas Islam Negeri Raden Fatah, Palembang)
Wulan Oktarina (Unknown)



Article Info

Publish Date
22 Jun 2026

Abstract

This study aims to analyze the digital marketing strategies implemented by Seblak Cinderella MSME and their impact on increasing product sales. The research employed a qualitative method with a case study approach. Data were collected through observation, interviews, and documentation involving the business owner and customers as research informants. Data analysis was conducted using the Miles and Huberman model, which consists of data reduction, data display, and conclusion drawing. The findings reveal that Seblak Cinderella utilizes various promotional media, including Instagram, TikTok, WhatsApp, banners, and promotional discounts as part of its marketing strategy. The use of digital media is carried out through the creation of attractive content, regular dissemination of product information, and active interaction with customers. These strategies have positively contributed to sales growth, as indicated by an increase in the number of customers, higher consumer purchase interest, broader market reach, and stronger business visibility amid competition in the culinary industry. This study demonstrates that the combination of social media utilization, direct promotion, and discount programs can serve as an effective strategy for MSMEs to enhance competitiveness and business sustainability in the digital era.

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Journal Info

Abbrev

joecy

Publisher

Subject

Education Languange, Linguistic, Communication & Media Mathematics Social Sciences Other

Description

Journal of Innovative and Creatifity (JOECY) publishes research articles in the field of education which report empirical research on topics that are significant across educational contexts, in terms of design and findings. The topic could be in curriculum, teaching learning, evaluation, quality ...