International Journal of Community Service
Vol. 6 No. 2 (2026): May 2026 ( Indonesia - Thailand - Malaysia - Philippines)

Training and Mentoring on Meta-Product-Based Digital Marketing Strategies to Increase the Competitiveness of School MSMEs

Bambang Suwarno (Faculty of Economics & Business, Universitas Prima Indonesia, Medan, Indonesia)
Bernard Ekarisman Ndururu (Faculty of Psychology, Universitas Prima Indonesia, Medan, Indonesia)
Feby Yoana Siregar (Faculty of Economics & Business, Universitas Prima Indonesia, Medan, Indonesia)
Okta Jaya Hermaja (Faculty of Science and Technology, Universitas Prima Indonesia, Medan, Indonesia)
Herlin Munthe (Faculty of Economics & Business, Universitas Prima Indonesia, Medan, Indonesia)
Kristi Endah Ndilosa Ginting (Faculty of Economics & Business, Universitas Prima Indonesia, Medan, Indonesia)
Muhammad Fikri Akbar Zuhdi (Faculty of Science and Technology, Universitas Prima Indonesia, Medan, Indonesia)
Puji Syukran (Faculty of Science and Technology, Universitas Prima Indonesia, Medan, Indonesia)
Agung Prabowo (Faculty of Science and Technology, Universitas Prima Indonesia, Medan, Indonesia)



Article Info

Publish Date
16 Jun 2026

Abstract

The purpose of this Community Service activity is to improve the understanding and skills of students in grades X, XI, and XII of SMKN 1 Binjai in implementing digital marketing strategies based on Meta products to support the competitiveness of school MSMEs. The implementation method uses a participatory training approach and direct practical mentoring which includes understanding digital marketing concepts, introducing Meta products, creating promotional content, managing customer communications, and evaluating data-based marketing performance. Success was measured through pre-tests, post-tests, group practice observations, and Likert-scale questionnaires to assess the increase in knowledge, skills, and perceptions of participants regarding the benefits of the training. The results of the activity showed an increase in participants' understanding after participating in the training, especially in the aspect of using Instagram, Facebook, WhatsApp Business, and Meta Business Suite as promotional media for school MSMEs. Participants also demonstrated the ability to compose promotional captions, create digital content designs, manage customer communications, and understand performance indicators such as reach, impressions, engagement, clicks, comments, and incoming messages. The results of this training and mentoring have been proven to help students understand digital marketing in a more applicable, creative, and data-driven way. This activity also strengthens students' digital entrepreneurship skills by utilizing the Meta ecosystem as a learning and promotional medium. The limitation of this activity lies in the evaluation, which still focuses on short-term results through pre-tests, post-tests, and participant perceptions. Contributions: This activity provides practical contributions in the form of a digital marketing training model based on Meta products for vocational school students and theoretical contributions in strengthening digital entrepreneurship in schools.

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Journal Info

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Subject

Religion Humanities Education Environmental Science Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Public Health Social Sciences Other

Description

Training and Marketing are utilized for community empowerment, SMEs and local communities; Community empowerment; Social Access; Community Service Activities by Students; Empowerment of Border Area Communities; Education for Sustainable Development; Empowerment Program Health ; Design and Reach ...