Jurnal Pengabdian Kepada Masyarakat Patikala
Vol. 5 No. 4 (2026): Jurnal PkM PATIKALA

Pemanfaatan Aplikasi Shopee dan Tiktok Sebagai Media Pemasaran Produk UMKM Parcel

Titi Kusumadewi, Riya (Unknown)
Ti’anatud Diniati, Bintis (Unknown)
Na’imatus Sahira, Nazwa (Unknown)
Affrilya Laffaysza, Frizcha (Unknown)



Article Info

Publish Date
30 Jun 2026

Abstract

The development of digital technology in the modern era has brought significant changes to MSME marketing strategies, including the utilization of social media and e-commerce as product promotion media. This research was conducted at a Parcel MSME located in Batangsaren Village, Kauman District, Tulungagung Regency, East Java. The purpose of this activity was to determine the utilization of Shopee and TikTok in supporting the marketing of parcel MSME products, to identify the impact of using these applications on marketing improvement, and to analyze the obstacles faced by business owners in their implementation. The method used in this activity was a qualitative descriptive approach with data collection techniques consisting of observation, interviews, and documentation. The data were obtained directly through interviews with the MSME owner and observations of the marketing activities carried out. The results showed that the utilization of Shopee and TikTok had a positive impact on the marketing of parcel MSME products. Shopee helped simplify the sales process and expand market reach, while TikTok was effectively used as a creative promotional medium through short videos and live streaming that increased consumer buying interest. However, MSME owners still faced several obstacles, such as limited digital marketing skills, difficulties in creating attractive promotional content, intense online market competition, and limited supporting facilities. Therefore, improving digital understanding and skills is necessary so that the utilization of digital platforms can be carried out optimally and sustainably.

Copyrights © 2026






Journal Info

Abbrev

patikala

Publisher

Subject

Humanities Education Languange, Linguistic, Communication & Media Library & Information Science Social Sciences

Description

Abdimas Patikala adalah Jurnal Pengabdian Kepada Masyarakat oleh Education and Talent Development Center of Indonesia (ETDC Indonesia) yang menerbitkan artikel pengabdian dalam berbagai disiplin ilmu diantaranya teknologi terapan, pendidikan, pemberdayaan masyarakat, kesehatan, sosial humaniora, dan ...