Jurnal Sains Student Research
Vol. 4 No. 3 (2026): Juni: Jurnal Sains Student Research

Pengaruh Promosi, Digital Marketing dan E-wom terhadap Keputusan Pembelian Online dengan Kepuasan Konsumen sebagai Variabel Mediasi

Leonardo Davidsi Sipayung (UNIVERSITAS NEGERI MAKASSAR)



Article Info

Publish Date
03 Jun 2026

Abstract

This study aims to analyze the effect of promotion, digital marketing, and e-wom as independent variables on online purchasing decisions as the dependent variable through consumer satisfaction as a mediating variable. The test analysis model uses the outer model, inner model, direct effects, and specific indirect effects using the Smart PLS 4 application. Directly, the results of this study indicate that promotions, e-WOM, and consumer satisfaction have a positive and significant effect on online purchasing decisions, while digital marketing has no significant effect on online purchasing decisions. Digital marketing and e-wom have a positive and significant effect on consumer satisfaction, while promotions have no significant effect on customer satisfaction. Indirectly, digital marketing and e-wom have a positive and significant effect on online purchasing decisions through consumer satisfaction. Meanwhile, promotions have no significant effect on online purchasing decisions through consumer satisfaction.

Copyrights © 2026






Journal Info

Abbrev

jssr

Publisher

Subject

Other

Description

Fokus & Ruang Lingkup Jurnal Sains Student Research (JSSR), ISSN: (cetak), ISSN: (online) adalah jurnal yang ditujukan untuk publikasi artikel ilmiah yang diterbitkan oleh CV. Kampus Akademik Publising . Jurnal Sains Student Research (JSSR) merupakan platform publikasi jurnal Karya suatu hasil ...