Jurnal Penelitian dan Pengabdian Masyarakat
Vol. 4 No. 2 (2026): May 2026

Analisis Landasan Filosofis, Teologis, Sosiologis Dalam Pelaksanaan Layanan Standar Mutu

Else Meina (Universitas Islam Negeri Raden Fatah Palembang)
Siti Sumartini (Universitas Islam Negeri Raden Fatah Palembang)
Saipul Annur (Universitas Islam Negeri Raden Fatah Palembang)
Asri Karolina (Universitas Islam Negeri Raden Fatah Palembang)



Article Info

Publish Date
15 Jun 2026

Abstract

 This study aims to analyze the integration of philosophical, theological, and sociological foundations in the implementation of quality service standards at SD IT Azizah Palembang and their implications for the quality of learning and educational services. The research employed a qualitative case study approach. Data were collected through interviews, observations, and documentation, and were analyzed thematically. The findings reveal that Islamic values such as amanah (trustworthiness), ihsan (excellence), and itqan (professionalism and perfection in work) are systematically integrated into learning activities, school culture, and administrative services. From a theological perspective, the school’s vision and mission are realized through character building and the strengthening of students’ spiritual values, supported by strategic programs. Sociologically, the implementation of quality services contributes to higher parental satisfaction, increased public trust, and greater community participation. The application of Islamic values in both learning and administrative processes also enhances teacher performance, service efficiency, and institutional professionalism. 

Copyrights © 2026






Journal Info

Abbrev

jp2m

Publisher

Subject

Humanities Economics, Econometrics & Finance Environmental Science Social Sciences Other

Description

Jurnal Penelitian dan Pengabdian Masyarakat ( JP2M ) menyebarluaskan hasil penelitian berbasis pengabdian masyarakat, peningkatan kapasitas masyarakat dan pemberdayaan masyarakat, serta inovasi pemberdayaan masyarakat di seluruh dunia. Fokus dan Ruang lingkup Jurnal Penelitian dan Pengabdian ...