Journal Of Management Science (JMAS)
Vol 9 No 3 (2026): July: Management Science and Field

The mediation of work environment on employee performance through organizational culture and work discipline

Imam Riyadi (Universitas Primagraha, Indonesia)
Yadi Supriadi (Universitas Primagraha, Indonesia)
Juwizat Juwizat (Universitas Primagraha, Indonesia)
Wahyudi Wahyudi (Universitas Primagraha, Indonesia)
Ahmad Solihin (Universitas Primagraha, Indonesia)



Article Info

Publish Date
02 Jul 2026

Abstract

This study examined how organizational culture and work discipline affect employee performance, with the work environment serving as a mediating factor at PT Telkom Indonesia's Banten Region, Ciruas Office. A quantitative research method using an ex post facto design was used to investigate the connections between the variables. The study included 100 employees who were chosen through a saturated sampling method, which ensured that every individual in the population took part as a respondent. Data were gathered using structured questionnaires, which were evaluated on a 10-point Likert scale, and then analyzed through Partial Least Squares–Structural Equation Modeling (PLS-SEM) with the help of SmartPLS software. The results showed that both the organization's culture and the level of work discipline had a positive and statistically significant impact on how well employees performed. In addition, these variables had a significant impact on the quality of the work environment. Among all the variables that were studied, the work environment had the most significant direct effect on how well employees performed. In addition, the work environment was identified as playing a major role in influencing how organizational culture, work discipline, and employee performance are connected. These results suggest that how well an employee performs is not only influenced by factors within the organization itself but is also affected by the overall working environment in a more indirect way. Therefore, organizations need to pay attention to building a strong organizational culture, improving employee behavior, and establishing a workplace that supports employees, in order to boost their performance and better accomplish the goals of the organization.

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Journal Info

Abbrev

JMAS

Publisher

Subject

Decision Sciences, Operations Research & Management Economics, Econometrics & Finance

Description

Jurnal Ilmu Manajemen (JMAS) menawarkan analisis yang luas dan luas dari semua permukaan manajemen dan sains. Diterbitkan empat kali per tahun, ini memberikan penekanan pada kemahiran universal dalam metode vital, teknik, dan bidang penelitian. menyajikan kesempatan bagi pembaca untuk berbagi saling ...