RESWARA: Jurnal Riset Ilmu Teknik
Vol. 4 No. 3 (2026): RESWARA: Jurnal Riset Ilmu Teknik, July 2026

The Omnipresence of Marketing: A Literature Review on Ubiquitous Marketing Strategies

Muhammad Rafi Kusuma Wardhana (Department of Industrial Engineering, Telkom University, Bandung, Indonesia)
Yati Rohayati (Department of Industrial Engineering, Telkom University, Bandung, Indonesia)
Endang Chumaidiyah (Department of Industrial Engineering, Telkom University, Bandung, Indonesia)



Article Info

Publish Date
05 Jul 2026

Abstract

This study is conducted to identify and synthesize the key success factors for implementing a Ubiquitous Marketing (UM) strategy in an increasingly dynamic, technology-driven, and digitalized competitive environment. The study applies a Systematic Bibliometric Literature Review (SBLR) using the SCOPUS database, focusing on publications in Business, Management, and Accounting from 2020 to 2025. A stringent screening process employing the keywords “Context” and “Personalized” as the core elements of UM yields a final set of 30 publications for analysis. The bibliometric results indicate that, although annual publication volumes fluctuate, the overall scholarly quality in this area is strong, with 68% of the selected works published in Q1 journals. The screened literature also demonstrates substantial academic influence, reflected in 394 total citations and an h-index of 13. The thematic synthesis highlights personalization as the central pillar of UM, increasingly enabled by the integration of artificial intelligence, big data, and machine learning to support ultra-personalization. At the same time, the literature emphasizes ethical and implementation challenges, particularly those related to data privacy, transparency, and security, which are essential to sustaining consumer trust. This study contributes a structured theoretical basis for understanding and operationalizing Ubiquitous Marketing (UM), clarifying the role of context and personalization, and outlining the key opportunities and constraints that shape successful implementation.

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Journal Info

Abbrev

reswara

Publisher

Subject

Aerospace Engineering Automotive Engineering Chemical Engineering, Chemistry & Bioengineering Civil Engineering, Building, Construction & Architecture Control & Systems Engineering Electrical & Electronics Engineering Industrial & Manufacturing Engineering Mechanical Engineering Transportation

Description

RESWARA: Jurnal Riset Ilmu Teknik is a leading scholarly platform that examines the strategic role of engineering disciplines in advancing the Sustainable Development Goals (SDGs). The journal is dedicated to publishing recent research, innovations, and engineering solutions that support sustainable ...