Ensiklopedia Research and Community Service Review
Vol 5, No 3 (2026): Vol. 5 No. 3 Juni 2026

OPTIMALISASI LITERASI KEAMANAN DIGITAL MELALUI EDUKASI PERLINDUNGAN KONSUMEN UNTUK MENCEGAH PENIPUAN ONLINE

Hirawati Lubis (Universitas Pamulang)
Syarkawi Syarkawi (Universitas Pamulang)
Yulianti Rusdiana (Universitas Pamulang)
Putri Maharani Fauziah (Universitas Terbuka, Tanggerang Selatan)
Syamsul Bahtiar (Universitas Terbuka, Tanggerang Selatan)
Aji Santoso (Universitas Terbuka, Tanggerang Selatan)
Rinanda Syahputri (Universitas Terbuka, Tanggerang Selatan)
Ana Farkhi Mufarohah (Universitas Terbuka, Tanggerang Selatan)



Article Info

Publish Date
11 Jun 2026

Abstract

The rapid growth of digital technology has increased public exposure to cyber fraud and digital consumer risks, while digital literacy among community members remains limited. This community service program aimed to enhance public awareness and knowledge of cyber fraud prevention and digital consumer protection through simulation-based education. The program was implemented at RPTRA Serdang Baru using lectures, interactive discussions, practical simulations, educational booklets, digital learning media, and post-test evaluation. The results indicated improved participant understanding of common cyber fraud schemes, personal data protection, and appropriate responses to digital fraud incidents. The program also strengthened participants' confidence in conducting safe digital transactions. These findings demonstrate that interactive educational approaches effectively improve community digital literacy and support safer participation in the digital environment.Keywords: Digital literacy; Cyber fraud prevention; Consumer protection; Simulation-based education

Copyrights © 2026






Journal Info

Abbrev

erw

Publisher

Subject

Civil Engineering, Building, Construction & Architecture Computer Science & IT Electrical & Electronics Engineering Mechanical Engineering Social Sciences Other

Description

Ensiklopedia Research and Community Service Review adalah merupakan Jurnal Penelitian dan Kajian Ilmiah serta Pegabdian kepada Masyarakat yang diterbitkan Lembaga Penelitian dan Penerbitan Hasil Penelitian Ensiklopedia yang terbit 3 (tiga) kali dalam setahun yakni di bulan Oktober, Februari dan ...