Jejak digital: Jurnal Ilmiah Multidisiplin
Vol. 2 No. 4 (2026): JUNI-JULI

Penerapan Metode Partisipatif 5W-1H dalam Pendampingan Legalitas dan Digitalisasi Manajemen UMKM Jamu Herbal Yunaz Herbaroota

Diaz Agdiansyah Hendra Kusuma (Universitas Airlangga)
Dandy Akhbaris Raditya (Universitas Airlangga)
Christian Juan Manurung (Universitas Airlangga)
Muhammad Adam Fadhulullah (Universitas Airlangga)
Kristanto Pramudito Respati (Universitas Airlangga)
Azfar Malik Bin Usman (Universitas Airlangga)
Tri Siwi Agustina (Universitas Airlangga)
Elsa Yustika Putri (Universitas Airlangga)



Article Info

Publish Date
23 Jun 2026

Abstract

Micro, Small, and Medium Enterprises (MSMEs) play a strategic role in the Indonesian economy, contributing 60% to GDP and employing nearly 97% of the total workforce. However, many MSMEs still face cross-functional challenges that hinder their growth and competitiveness. This community service activity focuses on Yunaz Herbaroota, a traditional herbal beverage (jamu) MSME located in Surabaya, East Java, which faces challenges in digital marketing, human resource competency, operational standardization, and financial management. This topic was chosen considering the growing potential of the herbal beverage market—with a global market value of USD 93.22 billion in 2022—and the urgency of mentoring MSMEs to be able to compete sustainably in the digital era. This community service uses a participatory method that actively involves business owners in the problem identification and resolution process, as well as the 5W+1H method for systematic information gathering. Business model analysis is conducted using the Business Model Canvas (BMC) approach to comprehensively map business conditions and formulate strategic recommendations. The results of the community service activities include the preparation of production requirement letters and sales price adjustment letters as supporting instruments for business financial management, as well as increasing the number of Instagram followers through content produced during the mentoring period. This activity is expected to strengthen Yunaz Herbaroota's capacity in digital marketing, operations, and finance, enabling sustainable growth and expanding its market share.

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Journal Info

Abbrev

jejakdigital

Publisher

Subject

Economics, Econometrics & Finance Education Languange, Linguistic, Communication & Media Social Sciences Other

Description

Jurnal Ilmiah Multidisiplin adalah jurnal elektronik dan cetak Open Access Journal yang diterbitkan oleh Indo Publishing setiap 6 kali dalam setahun menyediakan forum untuk mempublikasikan artikel penelitian asli, artikel review dari kontributor, dan berita teknologi baru mencangkup multidisiplin ...