Cakrawala : Management Science Journal
Vol. 3 No. 1 (2026): Cakrawala Management Science Journal - Mei

Determinants of Organizational Citizenship Behavior of West Sumatra Regional Police ASN through Organizational Commitment

Haniva Dela Gusta (Universitas Negeri Padang)
Muhammad Oceano Fauzan (Universitas Negeri Padang)



Article Info

Publish Date
31 May 2026

Abstract

This study examines the effects of Job Satisfaction, Perceived Organizational Support (POS), and Person–Job Fit on Organizational Citizenship Behavior (OCB), with Organizational Commitment serving as a mediating variable among Civil Servants (ASN) of the West Sumatra Regional Police. Grounded in Social Exchange Theory and Organizational Support Theory, the research employed a quantitative approach using a survey of 182 ASN respondents selected through proportionate random sampling. Data were analyzed using Structural Equation Modeling (SEM-PLS). The findings indicate that Job Satisfaction, Perceived Organizational Support, Person–Job Fit, and Organizational Commitment significantly influence Organizational Citizenship Behavior. Furthermore, Job Satisfaction, Perceived Organizational Support, and Person-Job Fit significantly enhance Organizational Commitment. The mediation analysis confirms that Organizational Commitment partially mediates the relationships between the three antecedent variables and Organizational Citizenship Behavior. These results suggest that strengthening organizational support, improving employee–job compatibility, and enhancing job satisfaction can foster stronger commitment and encourage employees to engage in discretionary behaviors that contribute to organizational effectiveness and public service performance.

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Journal Info

Abbrev

cakrawala

Publisher

Subject

Economics, Econometrics & Finance

Description

Cakrawala: Management Science Journal is a publication that contains scientific articles related to management science. This journal is used by researchers, academics, health practitioners, and students in accessing and sharing the latest knowledge and findings in the field of management science ...