Indonesian Journal of Communication and Social
Vol. 3 No. 1 (2026)

Self-Efficacy And Continuous Professional Development: Challenges For Young Counselors In Dealing With Gen Z

Putri Natasya (umsu)
Asbi (Unknown)
Restiana Syahfitri (Unknown)
Winda Muliani (Unknown)



Article Info

Publish Date
19 Jun 2026

Abstract

Generation Z, known as digital natives, brings new dynamics to the counseling landscape. Young counselors face unique challenges in understanding the characteristics of Gen Z, who are prone to mental health issues such as anxiety and stress, and expect flexible, technology-based services. This article examines the role of self-efficacy and continuous professional development as essential foundations for young counselors to address these challenges. Strong self-efficacy enables counselors to believe in their ability to provide effective services, while continuous professional development ensures the relevance of counselors' competencies with changing times. Through a literature review, this article discusses the characteristics of Gen Z, the challenges faced by young counselors, the importance of self-efficacy, and implementable strategies for continuous professional development. The aim is to provide guidance for young counselors to deliver relevant and effective guidance and counseling services for Generation Z.

Copyrights © 2026






Journal Info

Abbrev

ijocial

Publisher

Subject

Humanities Social Sciences

Description

media management film and media arts mass media communication dawah communication marketing communication advertising and persuasion management Journalism media literacy and communication, media and development political communication and global journalism Public Relations organizational ...