Jurnal Sains Terapan Pariwisata
Vol. 11 No. 2 (2026): Jurnal Sains Terapan Pariwisata

Analysis of Social Media Management Strategies: A Case Study of Bekelir Tourist Village

Messya Sungoro (Universitas Pradita, Indonesia)
Budi Setiawan (Universitas Pradita, Indonesia)



Article Info

Publish Date
29 Jun 2026

Abstract

Bekelir Tourism Village is a community-based destination that has successfully transformed from a slum area into a thematic village with colorful mural identities. However, the number of tourist visits declined in 2021–2024 because social media management was not optimal. The research problem formulation is how the social media condition of Bekelir Tourism Village is and what the management strategy is. This study aims to formulate effective social media management strategies to support sustainable tourism promotion. The research method uses a qualitative approach with techniques such as interviews, observation, documentation, SWOT analysis, and POAC (Planning, Organizing, Actuating, Controlling) strategy implementation. There were 9 respondents in this study. The results show that Bekelir Tourism Village has strengths in the form of unique mural identity, community support, and strategic location, but faces weaknesses in the form of limited human resources and lack of content consistency. The implementation of POAC can be a solution through content planning, team organization, digital training, and continuous promotion monitoring.

Copyrights © 2026






Journal Info

Abbrev

jstp

Publisher

Subject

Humanities Education Library & Information Science Public Health Social Sciences Veterinary Other

Description

Jurnal Sains Terapan Pariwisata adalah jurnal nasional terlengkap untuk semua yang peduli dengan inovasi dan pengembangan aspek pariwisata serta isu pariwisata terkini, seperti Destinasi Wisata, Perhotelan, Gastronomy dan MICE. Jurnal ini berisi penelitian teoritis dan terapan, mendorong penelitian ...