Literasi Nusantara
Vol. 6 No. 2 (2026): June

The Influence of Digital Communication Strategies on Consumer Purchase Intention Among SMEs on Instagram

R. Aj Rizqia Anisa Putri (Universitas Trunodjoyo Madura, Jawa Timur, Indonesia)
Muhammad Doni Al Rafly Tanjung (Trunojoyo University)
Rio Kurniawan (Trunojoyo University)



Article Info

Publish Date
10 Jun 2026

Abstract

The rapid growth of digital technology has transformed business communication practices, particularly among Small and Medium Enterprises (SMEs) utilizing social media platforms such as Instagram. This study aims to examine the influence of digital communication strategies on consumer purchase intention among SMEs operating on Instagram. Using a qualitative descriptive approach through a literature review method, this study analyzes previous research, academic literature, and digital marketing practices related to communication strategies, consumer behavior, and social media marketing. The findings indicate that effective digital communication strategies, including attractive visual content, persuasive messaging, audience engagement, content consistency, and interactive communication, significantly contribute to increasing consumer purchase intention. Instagram features such as Stories, Reels, Live Streaming, and Direct Messages provide opportunities for SMEs to establish stronger relationships with consumers and enhance brand awareness. Furthermore, the application of the AIDA model and persuasion theory demonstrates how communication strategies can influence consumer decision-making processes from attention to purchasing action. The study concludes that digital communication strategies play a crucial role in influencing consumer attitudes, strengthening trust, and encouraging purchase intentions in digital business environments. The findings provide practical insights for SMEs seeking to optimize communication effectiveness and improve marketing performance through social media platforms.

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Journal Info

Abbrev

literasinusantara

Publisher

Subject

Arts Humanities Chemistry Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Earth & Planetary Sciences Education Energy Engineering Environmental Science Languange, Linguistic, Communication & Media Library & Information Science Mathematics Neuroscience Physics Social Sciences Other

Description

Literasi Nusantara invites contributions of original and novel fundamental research. Literasi Nusantara publishes scientific study/ research papers, industrial problem solving related to education, arts, and technology as well as review papers. The journal presents paper dealing with the topic ...