Jurnal Mappesona
Vol. 9 No. 2 (2026): Islamic Education Management

Pengaruh Transformasi Digital terhadap Kualitas Pelayanan Administrasi dalam Perspektif Manajemen Pendidikan Islam (Studi SMA Al Hidayah Sinar Harapan Kabupaten Lampung Utara)

Tri ahsani taqwim (Institut Al-Ma'arif Way Kanan, Lampung, Indonesia)
Indra Wahyudi (Institut Al-Ma'arif Way Kanan, Lampung, Indonesia)
Nara Purnama Wari (Institut Al-Ma'arif Way Kanan, Lampung, Indonesia)



Article Info

Publish Date
30 Jun 2026

Abstract

This study aims to analyze the level of digital transformation, evaluate the quality of administrative services, and examine the effect of digital transformation on the quality of administrative services from the perspective of Islamic education management at SMA Al Hidayah Sinar Harapan, North Lampung Regency. This research employs a quantitative approach with a causal research design. Data were collected through questionnaires distributed to 30 respondents using a simple random sampling technique. Data analysis was conducted using SPSS, including validity testing, reliability testing, classical assumption tests, and simple linear regression analysis. The results indicate that all items for both the digital transformation and service quality variables are valid (r-count > 0.361) and reliable, with Cronbach’s Alpha values of 0.872 and 0.889, respectively. The regression analysis shows that digital transformation has a positive and significant effect on the quality of administrative services, with a regression coefficient of 0.765, a t-value of 7.372, and a significance level of 0.000 < 0.05. The coefficient of determination (R Square) of 0.659 indicates that 65.9% of the variation in administrative service quality is explained by digital transformation. Therefore, digital transformation plays a crucial role in improving the quality of administrative services within the framework of Islamic education management.

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Journal Info

Abbrev

mappesona

Publisher

Subject

Religion Humanities Education Languange, Linguistic, Communication & Media Other

Description

Jurnal Mappesona: is a scientific journal that publishes research articles, original research reports, and reviews in the field of Islamic Education Management. This journal is intended for education practitioners, lecturers, education policymakers, and researchers interested in innovation and ...