Journal of Sustainable Economic and Business
Vol. 3 No. 2 (2026): Journal of Sustainable Economic and Business (JOSEB)

The Effect of Internal Communication and Career Sustainability on Job Satisfaction Mediated by Work Motivation

Monica Dylonna MS (Universitas Mercu Buana)
Nia Kusuma Wardhani (Universitas Mercu Buana)



Article Info

Publish Date
24 Apr 2026

Abstract

Objectives: This study aims to analyze the causal relationship between internal communication and career sustainability on job satisfaction with work motivation as a mediating variable. The urgency of this study arises from the need to enhance job satisfaction among employees in higher education institutions in order to align with the demands of Sustainable Development Goals (SDGs) 4 (Quality Education) and 8 (Decent Work and Economic Growth) within the higher education sector.Methodology: A quantitative approach with an associative causal research design was employed. Data were collected using a survey method with a questionnaire instrument. Data analysis was carried out using Partial Least Squares–Structural Equation Modeling (PLS-SEM).Finding: The findings demonstrate that internal communication and career sustainability positively influence both work motivation and job satisfaction. Moreover, work motivation is proven to act as a partial mediator, further amplifying the effect of internal communication and career sustainability on job satisfaction.Conclusion: These findings not only contribute theoretically by enriching the model intervariable relationships in the education sector context but also offer practical implications. This study recommends improving the effectiveness of internal communication and developing sustainable career programs as essential strategies for enhancing employee work motivation, which is ultimately serves as a crucial factor in improving job satisfaction in the Mercu Buana University environment.

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Journal Info

Abbrev

joseb

Publisher

Subject

Agriculture, Biological Sciences & Forestry Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Social Sciences

Description

Journal of Sustainable Economic and Business (JOSEB) is a double-blind review journal focused on empirical research that provides novelty of the research with the latest issues and contributions to the scientific research. The scope of the journal will focus on Strategic Management (Strategic ...