Proceeding International Collaborative Conference on Multidisciplinary Science
Vol. 3 No. 1 (2026): June : ICCMS (Proceeding International Collaborative Conference on Multidiscipl

Multicultural Crew Communication Challenges and SMCP Utilization in Mixed-Nationality Shipboard Environments: A Qualitative Study Among STIP Jakarta Graduates

Suhartini Suhartini (Unknown)
Renta Novaliana Siahaan (Unknown)
Marudut Bernadtua Simanjuntak (Unknown)



Article Info

Publish Date
30 Jun 2026

Abstract

The Standard Marine Communication Phrases are designed to provide a shared communicative framework for multinational seafaring crews, yet the adequacy of SMCP training in preparing graduates for the actual linguistic and cultural complexity of mixed-nationality shipboard communication environments remains empirically underexamined from the perspective of those who have experienced both the institutional training and the real-world professional context it is intended to prepare them for. This study investigates multicultural crew communication challenges and SMCP utilization patterns through a qualitative inquiry involving STIP Jakarta graduates currently serving in mixed-nationality shipboard environments, SMCP lecturers, and shipping company safety and communication managers. Data were collected between April 2025 and April 2026 from twenty-seven participants across these three groups through focus group discussions and semi-structured interviews. Thematic analysis, cross-group comparison, and narrative synthesis were applied. Findings reveal that STIP Jakarta graduates experience four categories of post-training communicative challenge in mixed-nationality environments: SMCP deviation toward informal English, authority-gradient communication suppression, native speaker assumption disadvantage, and SMCP phrase non-recognition among non-training recipients such as non-STCW crew categories. Graduates' retrospective assessment of STIP Jakarta's SMCP training as adequate for exam performance but insufficient for multicultural communicative reality constitutes the study's central cross-group finding and provides the most direct evidence for curriculum reform. The study contributes a graduate-grounded, post-training account of SMCP multicultural communication challenge that institutional-level curriculum assessment cannot supply.

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Journal Info

Abbrev

ICCMS

Publisher

Subject

Other

Description

ICCMS (International Collaborative Conference on Multidisciplinary Science) is an open access Journal published by the IFREL ( International Forum of Researchers and Lecturers). ICCMS accepts manuscripts based on empirical research results, new scientific literature review, and comments/ criticism ...