International Journal of Management Science and Information Technology (IJMSIT)
Vol. 6 No. 1 (2026): January - June 2026

The Influence of Human Resources Information System (HRIS) Implementation on Work Efficiency in the Human Resources Department and Employee Satisfaction at PT Pos Indonesia Main Branch Balikpapan

Ahmad Ahmad (Politeknik Nusantara Balikpapan)
Rian Ubaidillah (Politeknik Nusantara Balikpapan)



Article Info

Publish Date
26 Jun 2026

Abstract

This study investigates the impact of implementing the Human Resources Information System (HRIS) on the operational efficiency of the human resources department and the satisfaction levels of employees at PT Pos Indonesia Main Branch Balikpapan. The HRIS serves essential functions such as tracking attendance, processing leave requests, updating employee information, conducting performance evaluations, and facilitating internal communication. Utilizing a quantitative methodology, the research surveyed 120 employees who actively engage with HRIS services. Data analysis was performed through descriptive statistics and multiple linear regression techniques. Findings reveal a positive correlation between HRIS utilization and both work efficiency and employee satisfaction. Specifically, the R² value of 0.428 indicates that HRIS accounts for a significant portion of the variability in work efficiency, while the R² value of 0.396 reflects its influence on employee satisfaction. These results underscore the role of HRIS in streamlining administrative processes, minimizing errors, and enhancing information accessibility. Despite these favorable outcomes, it remains crucial for the organization to invest in user training, ongoing support, and system maintenance to maximize the advantages of HRIS across the board.

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Journal Info

Abbrev

IJMSIT

Publisher

Subject

Decision Sciences, Operations Research & Management Economics, Econometrics & Finance

Description

The development of science related to good technology, information, and communication, both theoretically and empirically has proven to have a positive impact on various aspects of people lives. The development of the science of Information and Communication Technology provides many benefits to ...