International Journal of Management Science and Information Technology (IJMSIT)
Vol. 6 No. 2 (2026): July - December 2026

Determinants of LMS Continuance Intention: An Extended UTAUT Approach

Ngakan Nyoman Kutha Krisnawijaya (Universitas Pendidikan Nasional)
Ni Made Dhian Rani Yulianti (Universitas Pendidikan Nasional)
Ni Putu Dhanan Kumaradewi M (Universitas Pendidikan Nasional)
Anak Agung Adi Wiryya Putra (Universitas Pendidikan Nasional)



Article Info

Publish Date
03 Jul 2026

Abstract

This study aims to analyze the factors influencing user satisfaction and continuance intention of Learning Management Systems (LMS) among international students in a mandatory academic ecosystem. This study has significant significance in bridging the theoretical gap between the cognitive adoption model (UTAUT) and the affective post-adoption evaluation (ECM) in a tech-savvy cross-cultural user segment. Using a causal-associative quantitative design, data were collected through a structured online questionnaire from 71 International Undergraduate Program (IUP) student respondents selected through a purposive sampling method. Data analysis was conducted using the Partial Least Squares–Structural Equation Modeling (PLS-SEM) method with the assistance of SmartPLS software version 4.0. The results of the path analysis showed that effort expectancy and social influence had a positive and significant effect on satisfaction, while performance expectancy and facilitating conditions did not show a significant effect. Furthermore, satisfaction was proven to exclusively mediate the effect of effort expectancy on continuance intention of LMS. The implications of this research confirm that in institutionally mandated systems, user motivation shifts to academic compliance. Therefore, higher education institutions are advised to prioritize eliminating everyday technical barriers through intuitive interface design to foster genuine international student satisfaction.

Copyrights © 2026






Journal Info

Abbrev

IJMSIT

Publisher

Subject

Decision Sciences, Operations Research & Management Economics, Econometrics & Finance

Description

The development of science related to good technology, information, and communication, both theoretically and empirically has proven to have a positive impact on various aspects of people lives. The development of the science of Information and Communication Technology provides many benefits to ...