International Journal of Entrepreneurship and Business Management
Vol. 5 No. 1 (2026)

Spiritual Competency and Its Impact on Job Satisfaction Among Employees : A Qualitative Exploration from the Employee Perspective

Teguh Iman Santoso (Telkom University)



Article Info

Publish Date
01 Jul 2026

Abstract

This study examines the role of spiritual competency in enhancing job satisfaction among employees at Perumda Dharma Jaya, an Indonesian public enterprise, through a qualitative phenomenological approach. Focusing on employee perspectives, it explores how spiritual values—such as empathy, ethical alignment, and resilience—mediate workplace dynamics amid high job demands and public accountability. Data were collected via semi-structured interviews and observations from four participants across managerial, supervisory, and operational roles. Findings reveal that spiritual competency fosters job satisfaction by aligning personal and organizational values, yet inconsistencies in policy-practice integration and cultural inclusivity emerged as critical challenges. The study underscores the need for context-specific HR strategies that balance spiritual values with professional expectations, offering actionable insights for public sector organizations to improve employee well-being and organizational outcomes.

Copyrights © 2026






Journal Info

Abbrev

IJEBM

Publisher

Subject

Decision Sciences, Operations Research & Management Industrial & Manufacturing Engineering Social Sciences

Description

International Journal of Entrepreneurship and Business Management (IJEBM) is a peer-reviewed economic journal serving as a forum for Business Economics Scholars concerning to area of Accounting, Banking, Economics, Entrepreneurship, Finance, Human Resources Management, and Management. This open ...