Jurnal Ilmu Sosial dan Humaniora
Vol. 2 No. 3 (2026): JULI-SEPTEMBER

Systematic Literature Review: Efektivitas Komunikasi Organisasi Internal Terhadap Kinerja Karyawan

Dea Wisnu Ramdani (Universitas Muhammadiyah Bandung)
Indy Fauziah Hanifa (Universitas Muhammadiyah Bandung)
Lailafitri Pratiwi Kadmadi (Universitas Muhammadiyah Bandung)
Aisyah Humayyrah (Universitas Muhammadiyah Bandung)
Sofa Perihah Nurasiah (Universitas Muhammadiyah Bandung)



Article Info

Publish Date
11 Jul 2026

Abstract

Internal organizational communication is a crucial factor in improving employee performance through information delivery, work coordination, and the establishment of effective relationships within the organization. However, previous research findings regarding the influence of internal communication on employee performance differ, necessitating a more comprehensive study. This study aims to analyze the effectiveness of internal organizational communication on employee performance through a Systematic Literature Review (SLR) approach. The study was conducted by identifying, selecting, evaluating, and synthesizing scientific articles published between 2020 and 2026. The literature search was conducted using Google Scholar through the Publish or Perish application, using the keywords organizational internal communication, employee performance, organizational communication effectiveness, and internal communication. The results indicate that most studies conclude that internal organizational communication has a positive and significant effect on employee performance. Communication effectiveness is influenced by factors such as teamwork, work motivation, work discipline, work environment, job descriptions, employee empowerment, rewards and punishments, and the use of digital communication media. Conversely, ineffective communication can lead to miscommunication, poor coordination, and decreased productivity. Therefore, organizations need to build open, transparent internal communication supported by digital technology to improve communication effectiveness and optimize employee performance.

Copyrights © 2026






Journal Info

Abbrev

jisoh

Publisher

Subject

Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Languange, Linguistic, Communication & Media Social Sciences

Description

Merupakan Jurnal Ilmiah Nasional yang diterbitkan oleh Indo Publishing menerbitkan artikel hasil penelitian dan gagasan ilmiah dari Dosen, Peneliti, Praktisi dan Mahasiswa dengan fokus dan ruang lingkup terdiri dari; ILMU SOSIAL (Sosiologi, Antropologi, Ilmu ekonomi, Sejarah, Ilmu politik, Ilmu ...