Social Science Academic
Vol. 4 No. 1 (2026)

Strengthening Human Resource Capacity and Capability in the Public Sector in the Digital Era: English

Albert Antonio (Politeknik STIA LAN Jakarta)
Asropi (Politeknik STIA LAN Jakarta)



Article Info

Publish Date
15 Jul 2026

Abstract

Digital transformation has become a strategic agenda for public sector organizations to improve governance, service quality, and organizational performance. However, technological advancement alone is insufficient to ensure successful digital transformation, as it also requires competent human resources, adaptive leadership, and sustainable employee well-being. Therefore, this study aims to analyze strategies for strengthening public sector human resource capacity and capability by integrating digital upskilling, transformational leadership, and employee well-being within a comprehensive conceptual framework. This study employed a qualitative approach using a literature review method by synthesizing evidence from recent peer-reviewed journal articles, international reports, and relevant policy documents. The findings indicate that digital upskilling enhances civil servants' competencies in digital literacy, artificial intelligence, cybersecurity, data analytics, and evidence-based decision-making. Nevertheless, these competencies can only generate sustainable organizational outcomes when supported by transformational leadership that fosters innovation, continuous learning, and organizational adaptability, alongside employee well-being initiatives that mitigate technostress and maintain workforce engagement. This study concludes by proposing an integrative model that positions digital upskilling, transformational leadership, and employee well-being as complementary strategic capabilities for achieving adaptive, human-centered, and sustainable digital transformation in the public sector.

Copyrights © 2026






Journal Info

Abbrev

ssa

Publisher

Subject

Religion Humanities Education Law, Crime, Criminology & Criminal Justice Social Sciences

Description

This journal is published by Institut Agama Islam Sunan Giri Ponorogo and managet by LPPM INSURI Ponorogo twice a year (June an December). The presence of the journal accommodates scientific writings from the academic community, researchers, students, and practices in social and Humanities that have ...