Journal of Novel Engineering Science and Technology
Vol. 5 No. 02 (2026): In Press - Journal of Novel Engineering Science and Technology

Data-Driven Marketing Management Competencies: Strategies for Performance Optimization in the Big Data Era

Safitri Nurhidayati (Universitas Muhammadiyah Berau)
Tamam Rosid (Universitas Muhammadiyah Berau)
Rahmawati (Universitas Mulawarman)



Article Info

Publish Date
11 Jul 2026

Abstract

The proliferation of big data technology has fundamentally changed the paradigm of marketing management, requiring a new competency framework for optimal performance outcomes. Despite extensive technological advances, significant gaps remain in understanding how data analytic competencies translate into measurable improvements in marketing performance. This study investigates the relationship between data-analytic-based marketing management competencies and performance optimization strategies in contemporary business environments, with particular emphasis on identifying critical competency dimensions and their impact on organizational marketing effectiveness. A mixed-methods approach was used, combining quantitative analysis of 847 marketing professionals from 156 Indonesian companies with qualitative interviews of senior marketing executives. Data collection employed validated instruments measuring analytic competencies, technology adoption, and performance metrics in Q2–Q4 2024. Findings revealed four critical competency dimensions: technical analytic proficiency (β=0.43, p<0.001), strategic data interpretation (β=0.38, p<0.001), cross-functional collaboration (β=0.32, p<0.01), and ethical data governance (β=0.28, p<0.01). Organizations with high analytic competency scores reported 34% higher marketing ROI and 28% greater efficiency in customer acquisition compared to low-competency counterparts. Data analytic competencies significantly influence marketing performance outcomes, with technical proficiency and strategic interpretation serving as primary drivers. This study provides empirical evidence supporting the adoption of competency-based frameworks in marketing management practice.

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Journal Info

Abbrev

JNEST

Publisher

Subject

Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Environmental Science Mechanical Engineering

Description

Journal of Novel Engineering Science and Technology is a multi-disciplinary international open-access journal dedicated to natural science, technology, and engineering, as well as its derived applications in various fields. JNEST publishes high-quality original research articles and reviews in all ...