Jurnal Manajemen Strategis
Vol. 4 No. 1 (2026): Agustus 2026

PENGARUH KUALITAS SISTEM INFORMASI AKADEMIK (SIAKAD) DAN KUALITAS PELAYANAN AKADEMIK TERHADAP KEPUASAN MAHASISWA DI TANRI ABENG UNIVERSITY KAMPUS TANGERANG

Mamad Sobari (Universitas Tanri Abeng)
Temmy Setiawan (Universitas Tanri Abeng)
Heru Sudinta (Universitas Tanri Abeng)

Article Info

Publish Date
12 Jul 2026

Abstract

The Influence of Academic Information System (SIAKAD) Quality and Academic Service Quality on Student Satisfaction at Tanri Abeng University's Tangerang Campus. This study aimed to examine the partial and simultaneous effects of SIAKAD quality and academic service quality on student satisfaction. Using a quantitative survey of 96 respondents, the results showed that both variables had positive and significant effects on student satisfaction.

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Journal Info
Jurnal Manajemen Strategis
Website

Abbrev

mantra

Publisher

Desanta Publisher

Subject

Decision Sciences, Operations Research & Management Economics, Econometrics & Finance

Description

Jurnal Manajemen Strategis (MANTRA) Merupakan jurnal berkala Ilmiah yang diterbitkan oleh Desanta Publisher. Terbit 2 (dua) kali dalam setahun, setiap bulan Agustus dan Februari. Ruanglingkup Jurnal ini meliputi penelitian dan hasil kajian disiplin ilmu Manajemen Strategis, Pengambilan Keputusan, ...