EMAS: Jurnal Ekonomi, Manajemen dan Bisnis
Vol. 7 No. 7 (2026): EMAS: Jurnal Ekonomi, Manajemen dan Bisnis

Understanding Employee Turnover Intention: The Effects of Work–Family Conflict, Job Stress, And Work–Life Balance

Najila Zasia Hasbullah (Universitas Mahasaraswati Denpasar)
I Gusti Ayu Imbayani (Universitas Mahasaraswati Denpasar)
Daniel Manek (Universitas Mahasaraswati Denpasar)



Article Info

Publish Date
20 Jul 2026

Abstract

This study aims to evaluate the effects of work-family conflict, work stress, and work-life balance on turnover intention among employees at the International Post Center (IPC) of PT Pos Indonesia (Persero) in Denpasar. High work pressure and demands have the potential to trigger role conflict, increase stress levels, and disrupt employees’ work-life balance, ultimately leading to a desire to quit. The research method used is quantitative, employing a survey approach. The population in this study includes all IPC employees at PT Pos Indonesia (Persero) in Denpasar, using a saturated sampling technique. Data were collected through questionnaire distribution and analyzed using multiple linear regression analysis. The study findings indicate that work-family conflict and work stress have a positive and significant impact on turnover intention. Conversely, work-life balance has a negative and significant impact on turnover intention. These findings indicate that the higher the level of work-family conflict and work-related stress, the higher the employees’ intention to leave the company. However, the better the work-life balance employees experience, the lower their intention to change jobs.

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Journal Info

Abbrev

emas

Publisher

Subject

Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Social Sciences

Description

EMAS merupakan jurnal ilmiah untuk ilmu ekonomi, manajemen dan bisnis yang diterbitkan oleh Program Studi Manajemen Fakultas Ekonomi dan Bisnis Universitas Mahasaraswati Denpasar E-ISSN : 2774 - 3020. Jurnal ini sebagai sarana publikasi hasil penelitian Dosen dan mahasiswa S1 dalam meningkatkan mutu ...