Jurnal Puan Indonesia
Vol. 8 No. 1 (2026): Jurnal PUAN Indonesia Vol. 8 No. 1 Juli 2026

PELATIHAN KESANTUNAN KOMUNIKASI AKADEMIK UNTUK MEMBANGUN BUDAYA INTERAKSI POSITIF SISWA SMA DI BATAM

Afriana Afriana (Universitas Putera Batam)
Sipri Hanus Tewarat (Universiats Putera Batam)
Realize Realize (Universitas Putera Batam)
Zia Hisni Mubarak (Universiats Putera Batam)
Yevis Haritsyah (Universiats Putera Batam)



Article Info

Publish Date
14 Jul 2026

Abstract

This community service program aimed to improve the academic communication politeness of senior high school students in Batam through training based on Politeness Theory (Brown & Levinson, 1987) and the Cooperative Principle (Grice, 1975). The program was designed to foster polite, empathetic, cooperative, and effective interactions among students, teachers, and peers, thereby promoting a positive interaction culture in the classroom. The identified problems included the frequent use of direct speech, limited awareness of politeness strategies, and insufficient understanding of maintaining interpersonal respect in academic communication. The training was conducted through lectures, group discussions, simulations, and role-play activities focusing on polite academic interactions. Evaluation was carried out using classroom observations and a Likert-scale questionnaire completed by 34 participating students. The findings revealed that the students’ level of academic communication politeness was categorized as very high, with an overall mean score of 4.23 out of 5. The highest scores were found in students’ understanding of the purpose of polite communication (M = 4.47) and their perception that polite communication creates a more comfortable learning environment (M = 4.38). The program contributed to strengthening students’ awareness of respectful communication, appreciation of differing opinions, and the development of a positive and harmonious classroom interaction culture.

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Journal Info

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Publisher

Subject

Economics, Econometrics & Finance Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Public Health

Description

Jurnal PUAN INDONESIA (Pengabdian Untuk Anak Negeri) Indonesia merupakan wadah untuk mempublikasikan hasil-hasil Pengabdian Masyarakat dari berbagai disiplin ilmu dalam bentuk Jurnal ilmiah dan Open Accessed System. Jurnal ini diterbitkan oleh Asosiasi Dosen Bahasa dan Sastra se Kepulauan Riau ...