TOMAN: Jurnal Topik Manajemen
Vol. 3 No. 2 (2026): TOMAN: Jurnal Topik Manajemen (In PRESS)

The Role of Digital Communication in Enhancing a Company's Competitive Advantage

Muhamad Bagas Julio (Prodi Perbankan Syariah Universitas Indo Global Mandiri)
Saprida Saprida (Prodi Hukum Ekonomi Syariah Universitas Indo Global Mandiri)
Havis Aravik (Prodi Perbankan Syariah Universitas Indo Global Mandiri)
Ahmad Tohir (Program Pascasarjana Universitas Indo Global Mandiri)
Fadilla Fadilla (Prodi Perbankan Syariah Universitas Indo Global Mandiri)



Article Info

Publish Date
08 Jul 2026

Abstract

Business communication in the digital era has undergone changes due to the rapid development of information and communication technology. The purpose of this explanation is to examine how digital communication contributes to increasing a company's competitive advantage. This research uses a conceptual and empirical approach. This study employed a qualitative method with a literature review design and focused on scientific journal articles published between 2020 and 2025. The results show that digital communication helps strengthen brand image, disseminate information more quickly, and build better stakeholder relationships. Companies can reach a wider market more effectively through digital platforms such as social media, company websites, and digital marketing tools. Integrated digital communication also improves organizational responsiveness, customer loyalty, and innovation capacity. According to this study, businesses that strategically use digital communication will gain a more sustainable competitive advantage in the increasingly global marketplace.

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Journal Info

Abbrev

toman

Publisher

Subject

Description

TOMAN: Jurnal Topik Manajemen merupakan jurnal ilmiah yang diterbitkan Penerbit dan Percetakan CV.Picmotiv. Bertujuan untuk menjadi media penyebarluasan hasil penelitian dan pertukaran karya ilmiah bidang manajemen, ekonomi dan bisnis Indonesia di kalangan akademisi internasional, praktisi, pengatur ...