Current research on public administration has generally concluded thatcollaborative governance is a critical factor in solving thecontemporary crisis. Collaborative governance has been suggested asa mechanism that brings state and private stakeholders together inpolicymaking. Through a case study in the Jambi Province, we find thatthe collaboration between local governments and society has beeneffective to solve the crisis because they may share understanding toprioritise the Covid-19 pandemic as a common problem. At the sametime, the religious tension also had a positive impact on thecollaboration. However, the collaboration performance has followedseveral challenges such as incompatible procedures, inequality for thesame access between individuals, and intervention by local elites.
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