COREAI: Jurnal Kecerdasan Buatan, Komputasi dan Teknologi Informasi
Vol 7, No 1 (2026): Inovasi Teknologi Informasi Berkelanjutan Mendukung Ekosistem Cerdas Berbasis Di

Implementation of Business Intelligence for Performance Evaluation of a Professional Certification Institution Using Microsoft Power BI

Irsyadulloh Ramadhan Bagus Nuryono (Universitas Narotama)
Eman Setiawan (Universitas Narotama)
Natalia Damastuti (Universitas Narotama)



Article Info

Publish Date
11 Jul 2026

Abstract

The Cipta Unggul Human Resource Management Professional Certification Body (LSP) faces challenges in its organizational performance evaluation process because operational certification data is still stored in various separate spreadsheet files that have not been optimally integrated. This situation results in manual report preparation, which is time-consuming, prone to data processing errors, and makes it difficult for management to monitor performance achievements quickly and accurately. This study aims to design a Business Intelligence system to evaluate the institution’s performance using Microsoft Power BI. The research method employed is Design Science Research with a qualitative descriptive approach. The research stages included identifying information needs, collecting data for the 2023–2024 operational period, designing a Data Warehouse using the Star Schema model, performing the Extract, Transform, Load (ETL) process, and developing a dashboard based on key performance indicators (KPIs) aligned with the Balanced Scorecard. The research results show that the designed system is capable of integrating previously fragmented data into a single, concise information source, accelerating the reporting process, improving information accuracy, and facilitating interactive monitoring of performance indicators.

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Journal Info

Abbrev

core

Publisher

Subject

Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Electrical & Electronics Engineering Mechanical Engineering Transportation

Description

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