TELKOMNIKA (Telecommunication Computing Electronics and Control)
Vol 23, No 4: August 2025

Perceived ease of use, usefulness, and task interdependence: impacts on employee performance in higher education

Inayati Mandayuni (Universitas Sriwijaya)
Kiagus Muhammad Sobri (Universitas Sriwijaya)
Alfitri Alfitri (Universitas Sriwijaya)
Andries Lionardo (Universitas Sriwijaya)



Article Info

Publish Date
01 Aug 2025

Abstract

This research aimed to investigate the relationship between perceived ease of use (PEU), perceived usefulness (PU), and task interdependence (TASKINT) on employees’ work performance. Technology acceptance model (TAM) was used as a theoretical perspective to explore technology adoption in the context of employees in higher education using electronic asset management (EAM). Moreover, a quantitative method was used to explain the causality of the relationship between the variables, and a total of 380 respondents were determined as the sample. The results showed that PEU and usefulness had a significant effect on TASKINT. Even though PEU and TASKINT had a significant effect on employees’ work performance, PU did not have a significant effect. In addition, the results showed TASKINT significantly mediated the relationship between perceived ease of use, usefulness, and employees’ work performance. These findings imply that enhancing the ease of use and fostering TASKINT can lead to improved employee performance when adopting new technologies. For higher education institutions (HEI), focusing on user-friendly systems and promoting collaborative tasks can maximize the benefits of technology implementation on work performance.

Copyrights © 2025






Journal Info

Abbrev

TELKOMNIKA

Publisher

Subject

Computer Science & IT

Description

Submitted papers are evaluated by anonymous referees by single blind peer review for contribution, originality, relevance, and presentation. The Editor shall inform you of the results of the review as soon as possible, hopefully in 10 weeks. Please notice that because of the great number of ...