Jurnal Ekonomi, Manajemen, Akuntansi
Vol. 5 No. 5: Juli 2026

The Role Of Emotional Intelligence In Mediating The Effect Of Workload And Organizational Commitment On Turnover Intention

Fauzan Rochim (Universitas Semarang)
Pahlawansjah Harahap (Universitas Semarang)
Albert Albert (Universitas Semarang)



Article Info

Publish Date
26 Jun 2026

Abstract

This study aims to analyze the effect of workload and organizational commitment on turnover intention with emotional intelligence as a mediating variable among employees in the manufacturing sector. A quantitative approach with a survey method was employed, using proportionate stratified random sampling. Data were collected through questionnaires and analyzed using Structural Equation Modeling (SEM) with AMOS, including validity, reliability, goodness-of-fit, and mediation testing through bootstrapping. The results indicate that workload has a positive effect on turnover intention, while organizational commitment has a negative effect. Emotional intelligence does not significantly influence turnover intention and does not mediate the relationship between workload and organizational commitment on turnover intention. These findings suggest that organizational factors play a more dominant role than individual factors in explaining turnover intention, particularly in manufacturing industries characterized by high operational demands.

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Journal Info

Abbrev

EKOMA

Publisher

Subject

Economics, Econometrics & Finance Social Sciences

Description

EKOMA : Jurnal Ekonomi, Manajemen, Akuntansi merupakan jurnal yang diterbitkan oleh CV ULIL ALBAB CORP. EKOMA : Jurnal Ekonomi, Manajemen, Akuntansi menerbitkan artikel hasil penelitian dan kajian literatur dari bidang ekonomi, manajemen, akuntansi baik dari perspektif konvensional dan/atau Islam ...