THE IMPLEMENTATION OF COLLEGE PUBLIC DIPLOMACY IN JOHOR BAHRU'S IMMIGRANT CASE HANDLING

Sri Endah Kinasih
Najwa Latifah
Syarifah Hulyatul Umami Alawiyah
Felda Pavita
Yasmin Shafanisa Kamila
Maharani Azzahra
Prismawinda Anifa Nuthqi
Ahmad Zidan Roseno
Raihan Syarif (Universitas Airlangga)

Jurnal Layanan Masyarakat (Journal of Public Service)
Vol. 10 No. 1 (2026): JURNAL LAYANAN MASYARAKAT

As migrants who are working abroad, certainly challenges or problems accompany their lives there. Issues including the rights of Indonesian Migrant Workers (PMI), cultural insight, and opportunities to continue their education or work in Indonesia, are a series of common issues faced by PMI in Johor Bahru, Malaysia. This article will discuss the obstacles and challenges faced by PMI as well as present the best solutions for them. The results of this article show that the reality of the problems faced by PMI is quite complex so solving them requires the involvement of all parties, such as the solution discussed by the Airlangga University delegation with the Indonesian Consulate General in Johor Bahru, namely by providing knowledge and skills for PMI  as a form of public diplomacy.